Signature Programs for Residents and Staff


This very popular program is specifically designed for residents of varying cognitive and physical ability by Dr. Chuck McGlade, CEO of Ridgeline, and Patricia Endres, a Ridgeline Recreational Therapist. The fitness program improves core strength, resulting in better balance and fewer falls. We work with physical therapists and primary care physicians to report progress and improved functional fitness.


A dementia care program designed by Dr. Chuck McGlade and team members experienced and certified in various memory care programs such as Validation Workers, The Best Friends Approach to Alzheimer’s Care, Eden Alternative, the Alzheimer’s Association and other programs. Madeline’s Song includes specific training to care partners and utilizes the power of music. Based in our resident-directed culture and our excellent communication techniques, we serve residents with Alzheimer’s and other forms of dementia from early onset through end of life.

Family and resident at Garden Square at Westlake Assisted Living.
Meals at Garden Square at Westlake Assisted Living.


Marvelous Meals is a Ridgeline signature program, utilizing scratch cooking techniques, fresh local produce and incorporating resident favorites. The overriding goals of this approach are to cater to the requests of residents to achieve maximum satisfaction, to craft nutritiously rich and healthy meals created within budgetary guidelines, while maintaining sanitary food preparation practices.


Ridgeline recognizes those Administrators and property team members annually who excel in areas such as property occupancy, financial stability, environments that best reflect the mission statement and over-all best property performance. Awards such as the 100% Club, Administrator of the Year, and the J.I.W. of the Year are presented at Ridgeline’s annual dinner to showcase and honor Ridgeline’s best of the best employees.


Our team members are empowered to promote teamwork and a spirit of celebration through the J.I.W. team. The team honors and respects one another through a positive and productive work environment committed to the mission of joy, independence, and wellness.


The Koepp attendance award was inspired by a Ridgetip from Marilyn Koepp who had worked 11 years without missing a day of work, always worked her schedule, was never late for work, and had a positive spirit. Team members that have 3 consecutive months with no unscheduled absences or time off, and who clock in timely, and who have the J.I.W spirit (live the mission), are eligible for a bonus equivalent to 8 hours of pay!


One person from each of the Ridgeline Management Company communities is nominated based on their work ethic, commitment to residents and one another, as well as their expression of the J.I.W. spirit (living the mission of Joy, Independence, and Wellness). The president of Ridgeline, LisaAnn Shelton, sends a personal letter of recognition to each Rockstar. They also receive a certificate and special Ridgeline Rockstar t-shirt. One person in the company is selected each quarter as the Ridgeline Rockstar, and Mrs. Shelton presents the award in person, along with gifts and personal appreciation.

Fun activities at Garden Square at Westlake Assisted Living.
Mad Hatter Tea Party at Garden Square at Westlake Assisted Living.


Ridgetips provides each team member the opportunity to make a suggestion for employee retention or recognition, cost savings, resident satisfaction, or community promotion. Suggestions may be implemented as best practice throughout all Ridgeline properties. Team members who have a suggestion that is ultimately used at all properties are specially recognized and awarded.


Our Welcome Home new team member experience allows each person the opportunity to learn about our Mission, Vision, and Values, and to discover for themselves the reasons they are inspired to work in a resident-directed environment where residents rule, and team members rock!

Please note, program availability may vary among communities.